Privacy Policy

Information We Collect

• Account information such as your email address and login identifiers.
• Birth details, saved charts, reading preferences, and questions you submit to generate BaZi reports.
• Transaction and subscription records needed to manage payments, refunds, and account access.
• Technical information such as device data, logs, and security events used to keep the service stable and safe.

How We Use Information

• To generate BaZi charts, readings, annual reports, and related member features.
• To provide customer support, troubleshoot issues, and respond to billing requests.
• To prevent abuse, secure accounts, and maintain service integrity.
• To improve product quality, content accuracy, and user experience.

Sharing and Storage

We use selected infrastructure and payment providers to operate the service. They may process limited information only as needed to host the product, authenticate users, and complete payments.

We do not sell your personal information. Access to stored data is limited to operational, support, and compliance needs.

Your Choices

You can contact us at support@baziflow.com to request account support, data correction, or deletion assistance.

If you no longer want us to retain your saved charts or account data, contact support from the email address linked to your account so we can verify the request.